Privacy Policy

I. Introduction

At Medina Estate ("Medina Estate," "we," "us," or "our"), we take your privacy and the security of your information very seriously.

This Privacy Policy ("Policy") describes the types of information we may collect from you or that you may provide when you visit our Site at https://medinaestate.io (the "Site"), and any services offered by Medina Estate (collectively, the "Services").

This Policy outlines our practices for collecting, using, maintaining, protecting, and disclosing that information. By interacting with the Site, or using any of the Services, you agree to be bound by this Policy. If you do not agree to the terms of this Policy, please do not visit the Site or use any of our Services. Each time you visit the Site or use our Services, the current version of this Policy will apply.

II. Children and Privacy

The Site is not intended for children under 18 years of age. No one under the age of 18 may provide any information to or on the Site. We do not knowingly collect Personal Information from children under 18. If you are under 18, do not use or provide any information on this Site through any of its features, create an account on the Site, use any of the interactive or public comment features of the Site, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received Personal Information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at info@medinaestate.io

III. Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Site, including information:

• By which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline ("Personal Information");
• That is about you but individually does not identify you, such as information relating to a property address and photos of a property you intend to sell on the Site; and/or
• About your internet connection, the equipment you use to access our Site, and usage details.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the Site. Information collected automatically may include your IP address, your computer’s operating system, browser type, and information collected through cookies and other tracking technologies.
• From third parties, for example, when you use your account through a social network, such as Facebook or Google.

IV. How We Use Your Information

We use information that we collect about you or that you provide to us, including any Personal Information:

• To present our Site and its contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To provide you with notices about your account, including expiration and renewal notices.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Site or any products or Services we offer or provide through it.
• To allow you to participate in interactive features on our Site.
• To provide you with information about new services and newsletters.
• To monitor the usage of our Services and analyze emerging trends.
• For any other purpose with your consent.

V. Disclosure of Your Information

We may disclose aggregated information about our Users, and information that does not identify any individual, without restriction.

We may disclose Personal Information that we collect or you provide as described in this Policy:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Medina Estate’s assets, in which Personal Information held by Medina Estate about our Users is among the assets transferred.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your Personal Information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Medina Estate, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

VI. Data Security

We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Site. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

VII. Changes to Our Privacy Policy

It is our policy to post any changes we make to this Policy on this page. If we make material changes to how we treat our Users’ Personal Information, we will notify you through a notice on the Site home page. The date this Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Site and this Policy to check for any changes.

VIII. Contact Information

To contact us with your questions or comments regarding this Policy or the information collection and dissemination practices of Medina Estate, please email us at info@medinaestate.io You can also visit our website at https://medinaestate.io for more information.

Terms of Use Medina Estate

At Medina Estate, safeguarding your privacy and ensuring the security of your data is of utmost importance. This Agreement outlines our practices regarding the collection, use, and protection of personal data we obtain from you.

I. General Provisions and Competence

This Privacy and Data Protection Agreement applies to Medina Global LLC, a Limited Liability Company incorporated under the laws of SVG, Company Number: 3787 LLC 2024, hereinafter referred to as "Medina Estate."

II. Scope of Data Collection

This Agreement is relevant exclusively to the main Medina Estate website, associated subdomains, officially supported social media platforms, and all promotional content circulating within these channels, hereinafter referred to as "Covered Media." We collect data through various means, including but not limited to email, chat correspondence, support desk inquiries, web-based form submissions, and telecommunications interfaces. In compliance with legal mandates, regulatory compliance, and anti-money laundering (AML) protocols, we may also accumulate specific Know Your Customer (KYC) personal data. It is imperative for users to acknowledge that this Agreement pertains solely to the Covered Media. Medina Estate unequivocally disclaims any liability related to data from unauthorized channels, insecure transmissions, public forums, user-generated submissions, or any platform not explicitly included in the "Covered Media." Users are advised to exercise due diligence when interacting with external or unverified platforms and familiarize themselves with their specific data privacy terms.

III. Data Usage and Security

Personal data is obtained to provide the necessary services to users in accordance with relevant industry regulations. Data acquisition is always conducted through fair and lawful modalities, subject to the user's informed consent. Users will always be made aware of the basis for data collection and its potential use. We ensure the integrity of stored data through commercially viable protection measures, complying with prevailing data security standards. Our online interfaces, digital client portals, and transactional modules are reinforced with SSL/TLS certificates backed by the ISRG Policy Management Authority.

IV. User Rights and Responsibilities

Users reserve the right to request data deletion, which will be carried out except for compelling legal or contractual obligations. Links to external entities not managed by us fall outside our jurisdiction; hence, we disclaim any responsibility concerning their privacy practices. Users should authenticate secure connections, indicated by a lock icon next to the URL. Any insecure connection should be promptly reported to Medina Estate. Refusal to provide personal data may impede our service delivery capabilities. Additionally, any restriction on data processing could influence specific service offerings. While Medina Estate currently refrains from automated decision-making and profiling mechanisms, any future inclusion will require policy revisions and subsequent user notifications. Medina Estate's direct marketing efforts will always consider opt-out provisions. Any concerns or suggestions regarding data management can be directed to our contact channels.

V. Data Synopsis and Sharing

We collect personal identifiers, including names, addresses, contact details, IP information, browsing data, transaction details, and site activity logs, to efficiently provide our services. Consent is invariably obtained before data utilization, and such consent can be withdrawn at any time. Personal data remains confidential, except for mandatory legal disclosures or contractual breaches.

VI. Data Protection Compliance

Your interaction with our platforms signifies your acceptance of our data privacy protocols. For inquiries or clarifications about our data management policies, please contact us directly.

VII. Information Processed by Medina Estate

Medina Estate processes the following personal data: full name; address; phone number; email address; IP address for geolocation purposes; internet browser and device type for optimization purposes; payment details (including but not limited to wallet ID, transaction ID, bank account or credit card number, cash transaction receipts), website and web application activity details, and any other data you actively provide, such as through website profile creation, correspondence, or phone interactions. For Know Your Customer (KYC) and Anti-Money Laundering (AML) purposes: identification documents, proof of address, photographs, and IP geolocation data may be collected and monitored.

VIII. Consent and Communication

By using our services for transactions, credit card verification, orders, or acquisitions, you implicitly consent to the collection of specific data for that transaction or service. Official notices or vital updates regarding Medina Estate are not classified as email marketing. For secondary purposes such as marketing, explicit consent will be sought, with provisions for opting out. After subscription, if you wish to withdraw your consent, you may do so by contacting info@medinaestate.io.

IX. Third-Party Disclosure and Affiliated Entities

Unless required by law or in cases of our Terms and Conditions breaches, Medina Estate does not disclose personally identifiable information to third parties. Should you wish to object to any data processing based on our legitimate interest, please send a formal notice to info@medinaestate.io. In cases of contractual breaches where standard resolutions fail, Medina Estate reserves the right to disclose necessary personal data to legal entities, collection agencies, or governmental bodies. For security reasons, Medina Estate retains the prerogative to share pertinent information among its affiliated and sister organizations. Such sharing aims to enhance our service delivery, maintain the integrity of our operations, and safeguard the interests of our users and stakeholders. Medina Estate is committed to preventing unauthorized processing of sensitive data; any accidental mishap should be immediately reported to info@medinaestate.io for prompt rectification.

X. Third-Party Services

Our chosen third-party providers only receive critical data for their service provision. All third-party partners comply with GDPR and have transparent privacy policies. Key providers and their respective policies are detailed below:

• Infrastructure: Cloudflare, Google Cloud Platform.
• Software: Meta business (facebook pixel), Sumsub (KYC, AML), FIGMA, Google Workspace Business

Other third-party entities, especially processors and payment gateways, have independent privacy policies regarding the data we provide for transactional purposes. We encourage you to familiarize yourself with these policies. Transactions involving third parties may be governed by jurisdictions different from yours or ours, potentially subjecting your data to those laws. Exiting our website or being redirected to third-party applications excludes you from this Privacy Policy and our Terms of Service.

XI. Data Security Measures

Our commitment to safeguarding your personal data encompasses industry-standard precautionary measures to prevent unauthorized access, use, disclosure, alteration, or destruction. Our digital infrastructure resides on the secure Google Cloud Platform, with communication facilitated by Gmail and G-Suite through encrypted channels. Medina Estate's user management operates through Hubspot CRM and G-Suite Identity and Access Management. All interactions with the website, client portal, and payment platform are encrypted with SSL/TLS certificates sanctioned by the ISRG Policy Management Authority.

XII. Cookies

Our website employs cookies and tracking technologies for various functions. Users can manage cookies through their browser settings. To understand cookies and manage them, please refer to http://www.allaboutcookies.org. We do not alter our data practices in response to "Do Not Track" browser signals. EU residents may request access, corrections, updates, or deletions of their personal data by contacting info@medinaestate.io. Data processing for EU residents aligns with contractual obligations and legitimate business interests.

XIII. Age Considerations

Users affirm having reached the age of majority in their jurisdiction of residence. The platform is not designed to cater to individuals under 18 years, and we avoid collecting data from such demographics, as stated in the Website Terms of Use.

XIV. Laws of the regency

These Website Terms of Service shall be governed by and construed in accordance with the laws of SVG. You unconditionally and irrevocably consent to the exclusive jurisdiction of the courts located within that territory or jurisdiction.

XV. Contact and Questions

For data access, modifications, deletions, complaints, or additional information, contact our data protection officer at legal@medinaestate.io. Note the legal response time of one calendar month for data requests.

XVI. Disclaimer

The materials provided on Medina estate's website are provided "as is" without any representation or warranty of any kind. Medina Estate expressly disclaims all warranties, both express and implied, including, but not limited to, the warranties of merchantability, fitness for a particular purpose and non-infringement of proprietary rights. Furthermore, Medina Estate does not represent or guarantee the accuracy, potential results, reliability or veracity of any materials presented on its website, nor does Propchain make any such representations or warranties regarding any associated or linked website.

XVII. Privacy Policy Modifications

This policy may undergo modifications; frequent reviews are recommended. Material changes will be highlighted on the website for user awareness. Mergers or acquisitions involving Medina Estate may involve data transfer to the successor entity, preceded by user notification with opt-out provisions.

Final clarification:

The content provided on this website is purely for informational purposes and should never be construed as financial advice. Users should always seek professional financial guidance before making any investment decisions, given the inherent risks involved in investing. Propchain expressly disclaims any liability arising from reliance on such information or any other content presented on the website. Users assume full responsibility for their investment decisions, and Propchain will not be liable for any damage, loss or adverse consequence that may arise from such decisions or any other use of the site.